ServiceNow Technical Project Manager/Business Analyst

Baltimore, MD

Position Description:

Serve as the ServiceNow Technical Project Manager is responsible for implementing a ServiceNow SAM solution design using best industry practices.

Provide Project management leadership - effectively drive the project schedule, deliverables and manage project risks.

Facilitate effective communications within a complex matrix organization (internal/external teams).

Facilitate requirements gathering that can effectively be translated into customer acceptance documentation.

Design and develop solutions within the ServiceNow environment that meet the customer requirements.

Participate in discovery sessions and process definitions with the project team and developers.

Work with advanced technical principles, theories, and concepts.

Challenge with working on complex technical problems and providing innovative solutions.

Work with highly experienced and technical resources

All other duties as assigned or directed

Key Required Skills:

Effective IT technical project management leadership within a matrix organization

Software Asset Management Experience (product life cycle)

Broad experience with ServiceNow

Basic Requirements/Qualifications:

Bachelor's degree and 12 years of prior relevant experience or Masters with 10 years of prior relevant experience.

10 + years IT technical project management (PMP is a plus)

7 years of direct broad experience with the ServiceNow platform and effective in setting a clear vision based on ServiceNow capabilities and industry best practices.

5 years of experience working with ServiceNow Asset Management modules

5 years of experience gathering requirements and developing business processes.

Must be able to obtain a Public Trust

Required Skills:

IT Technical Project Management Leadership (PMP)

Effective leadership communications and team player (externally /externally)

Software Asset Management (SAM) Implementation

Experience designing and developing ServiceNow process flows/workflows

Hands-on ServiceNow development experience.

Effective executive/stakeholder level briefings

Desired Skills:

Project Management Institute Certified

ServiceNow Certified Implementation Specialist (CIS)

Agile development cycle

Experience with process flow documentation creation.

Strong verbal and written communication skills.

Education/Work Experience:

Bachelor's degree and 12 years of prior relevant experience or Masters with 10 years of prior relevant experience.

Please send/Email resumes:

careers@ommincorp.com